FAQs

Our company provides a wide range of drain cleaning solutions. These include hydro-jetting, drain augering or snaking, video camera inspections, custom excavation for drainage systems, and line descaling. We cater to both residential and commercial properties in Southern Wisconsin.

Yes, we do provide emergency drain cleaning services. We recognize that drain issues can occur at any time, so we're available for urgent blockages or backups outside of regular business hours.

Our response times vary depending on your location and our current workload. However, we aim to provide same-day service for most calls. Emergency situations are given priority in our scheduling.

Hydro-jetting is a drain cleaning method that uses high-pressure water streams, typically between 3,000 and 4,000 PSI, to thoroughly clean drain pipes. It's particularly effective for removing stubborn blockages, grease buildup, tree roots, and mineral deposits. We recommend hydro-jetting for severe clogs that cannot be resolved through conventional snaking methods.

Snaking employs a flexible auger to break through clogs, while hydro-jetting uses high-pressure water to thoroughly clean pipe walls. Snaking is typically sufficient for simple blockages, whereas hydro-jetting provides a more comprehensive cleaning of the entire pipe system.

Video inspections allow our technicians to visually assess the interior of your pipes. This enables us to accurately identify the location and cause of blockages, evaluate the condition of the pipes, detect any breaks or cracks, and determine the most appropriate cleaning method for your specific situation.

Excavation may be required in cases where pipes are severely damaged, collapsed, or when installing new drainage systems. We also perform custom digging to access pipes that cannot be reached through existing access points.

Our preventative maintenance programs typically encompass regular drain cleaning, video inspections, minor repairs, priority scheduling, and detailed reporting. We customize these programs based on the specific needs of your property.

Yes, we offer tailored maintenance programs for both commercial and residential properties. Commercial properties often require more frequent service due to higher usage, while residential programs focus on seasonal maintenance and early problem detection.

Certainly. We work closely with our clients to develop a maintenance schedule that aligns with their specific needs and budget. This can include monthly, quarterly, or annual service intervals, depending on your requirements.